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It happens to every business that has employees. At some point an employee will leave for a variety of reasons including retirement, striking out on their own, health reasons or what they perceive to be a better opportunity at another company.

One interesting look at turnover rates comes from a study of employees changing their employers on LinkedIn. It found that 11 percent of employees posted new employers on their LinkedIn Profile during the 12-month period of their study in 2021 and 2022.

That doesn’t surprise me. In fact, judging by the number of LinkedIn profiles of employed people who still advertise their availability, I believe the number could be higher than 11 percent.

So, accepting that you will have turnover, how do you safely off-board those who leave from an IT standpoint?

The following technology off-boarding checklist will help mitigate the risk of losing valuable corporate knowledge and business in the departing employee’s transition.

Knowledge Loss
Be sure to query the departing employee about specific knowledge of their job that might not be in company manuals and procedures.
If involved in Sales, be sure the departing employee provides all contact information for Customers and Leads.

Social Media accounts
Change or delete the employee’s accounts on all Social Media.

Application logins
Change / disable / delete the employee’s login credentials on all Cloud and Desktop applications.

Email logins and forwarding
Change / disable / delete the employee’s Email login credentials.
Set up forwarding of the employee’s emails to someone else within the organization until customers become aware of the replacement.

Company Device Recovery
If the employee uses company devices such as Smart Phones or Tablets, recover the devices.

Recovering Data from Personal Devices
If the employee used his / her own devices, recover all company information from those devices.

Revoking Access
Disable / Delete access to the devices, applications, files and databases the employee accessed over the corporate network.
Revoke access to the physical building(s).

For help setting up an Off-Boarding Policy for your company, contact me at 302-537-4198, ericm@flexitechs.com, or on our Contact form.

If you’re ready to upgrade from Windows 10 to 11, consider the first three questions in this series first and your computer’s compatibility with Windows 11.

The Top 5 Questions about Windows 11

After doing so, you need to go to the Windows Update section of your Settings. There, you may see a link to download and install Windows 11 if Microsoft has determined your computer meets the hardware requirements to do so.

If you see it, click the Download and Install button or link and follow the prompts to perform the upgrade to Windows 11.

If you don’t see that, click “Check for Updates” and see if it gives you the link to download and install Windows 11.

If not, download and run the PC Health Check utility from Microsoft.

If the utility deems your computer suitable for the upgrade, see if you get the “Download and Install” button and if so, follow the prompts to upgrade to Windows 11.

Of course, this is Microsoft and at times the procedure won’t be as simple as advertised. Case in point — I have already seen that my 2-year-old Lenovo Desktop with 3.6 ghz processor and 8GB of Ram and 256GB SSD hard drive does not qualify for the upgrade because the processor does not match an obscure setting that Microsoft has decided not to support.

If you don’t see the Download and Install button or link or Windows Update or the PC Health Check utility tell you you can’t upgrade your PC to Windows 11, contact us at FlexITechs to take a look for you.

As always, these upgrades will create conflicts with existing applications and hardware. So, if you need to buy a new computer make sure your existing applications and peripherals will work with Windows 11. For an existing computer, we recommend waiting a couple of months for the bugs to reveal themselves before upgrading.

Tomorrow’s Question — Do I Really Need to Upgrade to Windows 11?